#Ucsd hookapp app registration

#Ucsd hookapp app registration

Reads and adheres to policy changes within Registration and Scheduling. Maintains workstation in an organized manner as outlines by management to facilitate efficient and effective retrieval of information. Refers patient to alternate source of healthcare when appropriate. Refers patient to appropriate agency/resource for financial assistance. Researches and responds to patient basic billing inquiries, assists with resolution of minor billing problems. Advises patient of clinic deposit requirements based upon UCSD Medical Group Financial Policy. Communicates clearly and effectively with patient/clinic staff when services are deemed unauthorized. Utilizes various automated eligibility systems to obtain basic eligibility information. Verifies insurance eligibility for outpatient services on all Third Party Payers. Completes registration for new or previously registered patients, timely and accurately. Interviews customer via telephone to obtain demographic and financial information necessary to secure patient account. Adheres to the established scheduling protocols and telephone scripting and behavioral standards.

Answers multiple telephone lines with accuracy and clarity with emphasis placed on quality Customer Service. Receives patients into the department of Maternal Fetal Care and Genetics/ check in / registration / financial assistance / scheduling / check out patients. Under the supervision of the Clinic Management, the Front Desk Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Eligible Special Selection clients should contact their Disability Counselor for assistance. All layoff applicants should contact their Employment Advisor. UCSD Layoff from Career Appointment: Apply by for consideration with preference for rehire.